Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

Who We Are

Optico Digital provides digital marketing, website development, and website hosting services.

If you have any questions about this policy or your personal information, you can contact us at:

Email: email.optico@gmail.com

What Information We Collect

We may collect the following types of personal information:

Information you provide directly:

• Name
• Email address
• Phone number
• Business name and details
• Billing and payment information
• Any other information you provide through contact forms, emails, or service inquiries

Information collected automatically:

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and usage data

Client project data:

When providing services such as website development or hosting, we may also have access to:

• Website content and files
• Customer databases (if provided by you)
• Login credentials (where necessary to perform services)

How We Use Your Information

We use your information to:

• Provide and manage our services
• Communicate with you about projects, inquiries, or support
• Process payments and invoices
• Improve our website and services
• Send updates, marketing communications, or promotional content (you can opt out at any time)
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

• Payment processors
• Hosting providers and infrastructure services
• Analytics providers (e.g. website traffic analysis tools)
• Contractors or service providers assisting with project delivery

These parties are only given access to the information necessary to perform their functions and are required to protect your data.

Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access.

Your data may be stored on secure servers, including third-party hosting platforms. While we take security seriously, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences

You can choose to disable cookies through your browser settings.

Access and Correction

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of your personal information

To make a request, please contact us using the details above.

Data Retention

We retain personal information only as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal, accounting, or reporting obligations

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

International Data Transfers

Some of the third-party services we use may store or process data outside New Zealand. By using our services, you consent to this transfer where necessary.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:

Email: email.optico@gmail.com

We will respond to your inquiry as soon as reasonably possible.